Privacy Policy
MyAFS respects your privacy and is committed to protecting the personal information and business information you share with us. This Privacy Policy explains how we collect, use, store and protect information in accordance with POPIA and applicable South African laws.
Your privacy matters
We help protect your account, client records, financial documents and reporting data.
Information We Collect
When you register for or use MyAFS, we may collect information provided by you.
- Full name, email address and phone number
- Accounting practice or company name
- Login and account details
- Subscription plan information
- Client company information
- Bank statements and financial records
- Reports, ledgers and AFS documents
How We Use Information
Your information is used strictly to provide, manage and improve the MyAFS platform.
- Create and manage your account
- Provide access to MyAFS services
- Process uploaded financial documents
- Generate accounting reports and AFS packs
- Communicate account and support updates
- Meet legal and regulatory obligations
Client Information
Where you upload information relating to your clients, companies, employees, suppliers or other third parties, you confirm that you have the necessary authority, consent or lawful basis to do so.
You remain responsible for ensuring information uploaded by you is accurate, lawful and processed in accordance with POPIA and professional obligations.
Storage & Protection
All information uploaded or captured on MyAFS is stored securely.
- Access limited to authorised users
- Reasonable technical safeguards
- Reasonable organisational safeguards
- Protection against loss, misuse or unauthorised access
Sharing of Information
We may share information only when necessary to provide services or comply with law.
- Hosting, storage, payment or support providers
- Legal, regulatory or court requests
- Protection of our rights, users and platform security
- No sale or unrelated marketing use of your information
Your Rights
As a user, you may request access to or correction of your personal information.
- Access the information we hold about you
- Request correction or updating
- Withdraw consent where applicable
- Request deletion where no longer required
- Object to unlawful or unnecessary processing
Retention of Information
We retain information only for as long as necessary to provide the service, maintain your account, support accounting functions, comply with legal obligations, resolve disputes or enforce our rights.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
User Consent Notice
By registering, uploading documents or using MyAFS, you confirm that:
- You voluntarily provide your information
- You authorise MyAFS to process uploaded data
- You have authority to upload client information
- You agree to this Privacy Policy
- You allow retention as legally required
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.